2024 Online Campaigns
United Way is transitioning its workplace giving platform to StratusLIVE’s Give at Work tool to better meet the needs of our corporate partners and donors. Give at Work provides an easy, efficient way for donors to make their gifts electronically, offering increased engagement options and more flexibility.
How are Donors affected?
- Donors will enjoy the fast, secure, and intuitive system, maximizing the visibility of our donors' whole impacts while offering a pledging experience consistent with previous years.
- Access to the Give at Work site will be shared by a custom link provided in an email from donors' employers, at which point they will create their own identity in the new system, offering greater user autonomy than previous campaigns.
- Giving History that has amassed over participation across prior campaigns will not be migrated into the new system in the interest of our donors' privacy and security. United Way's Digital Systems team will be working in conjunction with donors' workplaces to display the total amount of last year's gift on the first step of the pledging process so that donors can stay on track with philanthropic goals.
Plus...
- Make your pledge using multiple payment methods– check out once!
- Local donors making Leadership level gifts can learn more while about and join Donor Networks while making a pledge!
- Designate your pledge to your local United Way's key initiatives and strategies or any organization with 501(c)3 status!
- Donors can create and manage their online giving profiles and keep an eye out for future giving or volunteer opportunities curated by your workplace!
United Way recognizes that moving to a new online pledge processing system can cause some unexpected challenges.
We appreciate your patience and continued support.
Donor Help Desk
Donors can direct questions to the Donor Help Desk, which works in a combination of in-office and remote environments to provide fast and efficient customer service during normal business hours of 8:00 a.m. - 5:00 p.m. CST Monday through Friday. You can reach the Donor Help Desk at donor@unitedwaygmwc.org. A representative will be in touch within three business days during the campaign season.
Should you prefer to communicate by phone, please email us your name, company name, phone number, and a brief description of the issue and someone will call you directly.
The site layout represented in this demo is the template for a Custom Give at Work site.
Workplaces that partner with United Way may choose to further customize their site and user experience.
Donors outside of the United Way of Greater Milwaukee & Waukesha County's region will see more generalized United Way collateral.
Standard Give at Work sites require self-registration and are available only to local workplace giving partners.
For a demonstration of a Standard Give at Work site, click here.
If you are a Donor with additional questions about your pledge, please contact the Donor Help Desk at donor@unitedwaygmwc.org.
If you are an Ambassador with additional questions about your campaign, please contact the Donor Services help desk via this form.
Log In
Check your email
Donors will receive an email with a link to their custom Give at Work site (ex. https://yourcompany.unitedwaygmwc.stratuslive.com/).
Open that link in your preferred browser [Chrome recommended] and enter your work email address. Click Next.
Create your Username and Password
Create your login credentials on the Sign Up screen. Enter your work email address in the Username and Business Email fields, and create a Password that meets the site requirements (minimum of eight characters, and at least one of the following: lowercase letter, uppercase letter, number, and non-alphanumeric character (i.e. ! $ @).
Click Sign Up.
StratusLIVE will generate an email in which you can confirm your identity, and you’ll be directed to a login screen similar to the first screen.
Sign in
Enter your Email, and click Next. Enter the Password you have created, and Log In to make your pledge.
If you return to Give at Work to view or edit your pledge or make an additional gift, you will be able to access your profile by entering your Email and the Password you created.
Make a Pledge
Give Now
Welcome to United Way's new Give At Work pledge processing experience, powered by StratusLIVE. Click Give Now to get started.
Payment Methods
Choose your preferred Payment Method from the options provided.
Please note that not all payment methods may be available for all donors. Speak to your workplace Campaign Ambassador if you have questions.
After you have chosen your preferred Payment Method, enter the amount of your pledge. The right side of the screen will provide your Pledge Preview, which provides realtime details of how the pledge including the total gift, Payment Methods, Designations, and Donor Networks.
Donors who made an online pledge as part last year's United Way campaign will see the amount of Last Year's Gift indicated above the Payment Method section.
Click Continue.
Designating
Donors will see the key initiatives and strategies provided by their local United Way. Donors can click on these to learn more.
Use the sliders to adjust the percentage of your gift to designate, or enter the amount you would like to designate in the text field to the right of the sliders. The progress bar at the top of the screen will show the amount of the pledge that has been designated.
Donors will see their Designations populate in the Pledge Preview on the right.
Donors that would like to designate to a 501(c)3 nonprofit can scroll to the bottom of this screen and select the Find a Nonprofit button, which will open the Add Designations screen.
Donors will see United Way Program Partners, which they can scroll through, or they can use the Search functionality on the left side.
Donors can click on the preferred nonprofit to learn more and then click Add This Nonprofit to include it in their Selected Designations.
Should Donors' preferred nonprofit not appear in the lists or search results, Donors can Write-In their preferred nonprofit using the Write-In Button that will appear as the last visible option in the area to select designations.
Include the name, city, and state of your preferred nonprofit, as well as any other information you can provide, and our Pledge Processing department will direct your pledge accordingly. In the event that there's difficulty connecting with your preferred nonprofit, donors will be contacted directly.
Once all Designations have been selected, click the Add Designations button at the bottom of the screen.
The nonprofits added will now appear at the bottom of the list on the Select Designations page, where Donors can choose the amount to designate.
The designation bar at the top of the screen will be green when the full amount of the Pledge has been designated. Updated details will be available in the Pledge Preview on the right side.
Click Continue.
Donor Networks
Donors within the United Way of Greater Milwaukee & Waukesha County region will have the opportunity to participate in one or more networks of like-minded individuals looking to make a difference in the community. Learn more about any of these groups, and check the box to sign up!
Please note that Donor Networks are considered a benefit of Leadership Level giving, and donors whose pledges do not meet the threshold of giving to qualify for a Donor Network will not be able to make a selection on this screen.
Edit User Profile
Donors can provide information to more completely fill out their User Profile.
Donors that don't wish to enter additional information can proceed to the next screen, presuming they have provided the required information to process their pledges.
Review & Complete Gift
Donors can confirm their recognition preferences and review their pledge in the Pledge Preview on the right side of the screen.
Click Submit Gift to confirm your pledge.
Donors will see a Thank You page.
Shortly after completing their gifts, Donors will receive an email confirmation of their gift, including details of their Payment Methods, Designations, and Donor Network selections.
